Welcome to House of Niav.

By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

Website Use

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree not to use this website for any unlawful purpose or in any manner that may interfere with the operation of the website or the experience of other users.

Product Information

We make every effort to display our products, colors, fabrics, and details as accurately as possible.

However, actual colors may vary slightly depending on your device, screen settings, lighting conditions, and photography.

Minor variations in color, texture, embroidery, prints, or handcrafted details should not be considered defects.

Pricing & Payments

All prices displayed on our website are listed in the applicable currency shown at checkout.

We reserve the right to update prices, promotions, shipping charges, and product availability at any time without prior notice.

Orders will only be processed once payment has been successfully received.

Order Acceptance

All orders are subject to acceptance and availability.

House of Niav reserves the right to cancel or refuse any order at our discretion, including but not limited to cases involving pricing errors, suspected fraud, inaccurate customer information, or product unavailability.

Shipping & Delivery

Estimated processing and delivery timelines are provided for convenience only.

While we strive to dispatch and deliver orders within the estimated timeframe, delays may occasionally occur due to customs procedures, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

House of Niav shall not be responsible for delays caused by third-party shipping providers or customs authorities.

International Orders

House of Niav ships internationally to customers worldwide.

Customers are responsible for ensuring that products purchased from our website comply with local laws and regulations applicable in their country.

Returns & Exchanges

All international orders are final sale.

We do not offer returns, exchanges, refunds, or store credits for international orders once an order has been placed and processed.

Customers are encouraged to carefully review product descriptions, sizing information, and order details before completing their purchase.

In the rare event that a customer receives an incorrect item or a product that arrives damaged, please contact us within 48 hours of delivery at contact@niav.co so that our team may review the issue and provide appropriate assistance.

Intellectual Property

All content on this website, including but not limited to images, product designs, graphics, logos, text, videos, and branding elements, is the property of House of Niav and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Limitation of Liability

House of Niav shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our liability, if any, shall be limited to the amount paid by the customer for the relevant order.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

contact@niav.co