Refund policy
Returns & Exchange Policy
Thank you for shopping with House of Niav.
At House of Niav, every piece is thoughtfully designed and crafted in India before being shipped directly to our customers around the world.
To maintain the quality of our garments and keep international shipping complimentary, we are currently unable to accept returns on international orders.
We understand that ordering fashion online can sometimes feel uncertain, which is why we encourage customers to review our detailed size guide and reach out to our team for personalized sizing assistance before placing an order. We're always happy to help you find the best fit.
If you have any questions about sizing, measurements, fabrics, or styling, please contact us before purchasing and our team will gladly assist you.
In the rare event that your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photographs of the issue, and we will work with you to find a suitable resolution.
Thank you for supporting independent craftsmanship and choosing pieces that are thoughtfully made and shipped directly from India.
Contact Us
For any concerns regarding your order, please contact us at: