Thank you for shopping with House of Niav.

We are committed to delivering your order safely and as quickly as possible. Please review the information below regarding processing, shipping, and delivery.

Order Processing

All international orders are processed within 5–7 business days after the order is placed.

Some products may require additional processing time due to production schedules, quality checks, or availability. In such cases, our team will do its best to keep you informed.

Shipping & Delivery

For orders shipped to the United States, delivery typically takes 14–15 business days after dispatch.

Delivery timelines for other countries may vary depending on the destination and local courier services.

Please note that shipping timelines are estimates and may occasionally be affected by customs processing, weather conditions, public holidays, or other factors outside our control.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before payment is completed.

Customs Duties & Taxes

All customs duties, import taxes, and related charges are covered by House of Niav.

You will not be required to pay any additional customs or import fees upon delivery.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at contact@niav.co and our team will be happy to assist you.

Where appropriate, we will arrange for a replacement shipment after reviewing the issue.

Shipping Address

Please ensure that your shipping address is entered correctly at checkout.

House of Niav cannot be responsible for orders delivered to an incorrect address provided by the customer. We recommend carefully reviewing all shipping details before placing your order.

Need Help?

If you have any questions about your order or shipment, please contact us at:

contact@niav.co

House of Niav

BR-77, Sector 116, Noida, Uttar Pradesh, India